Returns & Exchanges

At Haus, we want to ensure your gear supports your peak performance, which is why we offer a 30-day window for returns or exchanges on all unused equipment and apparel. If your purchase doesn't meet your training standards, we will provide a full refund or a direct exchange to get you back in the game.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Place the items in their original packaging, ensuring all tags are attached and the products are in clean, unworn condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our team inspects your returned gear for quality assurance, we will process your refund or ship your exchange within 5-7 business days.