Frequently Asked Questions
Everything you need to know about your Haus performance gear.
How long does shipping take for Haus equipment?
Standard shipping typically takes 3-5 business days. Expedited options are available at checkout for athletes who need their gear sooner.
What is your return policy on worn athletic apparel?
We offer a 30-day trial period on all apparel. If you aren't satisfied with the fit or performance, you can return it for a full refund, even if you've worked out in it.
Do you offer international shipping?
Yes, Haus ships to over 50 countries worldwide. International delivery times vary by location and typically range from 7-14 business days.
How do I know which size to order?
Each product page features a detailed 'Size & Fit' guide. We recommend measuring yourself and comparing it to our charts, as our performance cuts may differ from standard casual wear.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are Haus products covered by a warranty?
All Haus hardware and equipment come with a 1-year limited warranty covering manufacturing defects and structural failures under normal use.